Inside Sales Agent (English) - (m/f/d)

At Smoobu, we are building more than just software. We empower everyday people to become successful entrepreneurs by helping them manage their vacation rentals simply and efficiently. Our platform supports over 100,000 properties in 120+ countries, enabling hosts to grow their businesses confidently and efficiently. That kind of impact doesn’t come from playing it safe; it comes from people who take ownership, act purposefully, and work together to make things happen.

Our diverse and energetic sales team currently consists of 13 passionate professionals. We are looking for a tech-savvy Inside Sales Agent to join our growth journey and take full ownership of our inbound pipeline!

From your first day, you will have the space to take initiative, make meaningful contributions, and help drive us forward as a team. As our Inside Sales Agent, you will own the end-to-end sales and consultative lifecycle for our English-speaking trial users:

• Inbound Conversion & Consultation: Engage with active trial users, assess and understand their specific needs, and recommend the best setup to convert them into paying customers.

• High-Volume Outreach: Maintain excellent pipeline health by managing structured outreach calls and touchpoints per day via phone and email.

• Customer Education: Provide outstanding service, help customers navigate our platform, and resolve their issues in a timely, effective manner.

• Knowledge Sharing: Contribute to our internal knowledge base and help center by creating email templates and articles to optimize future sales processes.

• Communicate fluently in English – this is your main required language. Professional proficiency or native skills in a second European language like Portuguese, German, Spanish, French, Italian, Dutch, Croatian, or Greek is a big plus, but not required!

• Possess solid experience (at least 2+ years) in a customer-facing position, B2B SaaS sales, or customer operations.

• Demonstrate a tech-savvy mindset: You love digital tools, learn software quickly, and feel comfortable selling software solutions. Hands-on experience navigating CRM environments (ideally Pipedrive) and telephony apps (Aircall) is a major advantage.

• Master the art of consultative selling, focusing on customer happiness while keeping extreme ownership of your revenue targets and pipeline metrics.

• Bring high energy, a positive attitude, honesty, and strong attention to detail to a fast-paced environment.

• Value working in a sociable, international setting and are based in Berlin, as this is a hybrid role and not fully remote.

Success at Smoobu is visible and celebrated, not just in metrics, but in the value you create for customers and colleagues. You'll know you're successful when you:

• Maintain extreme ownership of your monthly pipeline, consistently hitting your MRR target and maintaining required trial-to-paying conversion rate.

• Protect revenue by successfully executing acquisition strategies, preventing host churn, and turning around cancellation requests.

• Consistently deliver high-quality work aligned with team and company goals while making around 50 proactive outreach touchpoints per day.

• Proactively contribute to a supportive and open team culture, living our core values.
  
  

And because our values shape how we work and grow together, you’ll feel at home here if they resonate with you:

• Support each other with candid feedback, encouragement, and trust — success is a team sport 

• Stay authentic by bringing our true selves to work and valuing each person’s unique contributions 

• Be reliable, follow through on commitments, and show up for each other every day 

• Embrace experimentation, welcome change, and learn quickly from new ideas 

• Get things done by solving problems with focus, action, and a bias for simplicity 

• Attractive Compensation: Competitive base salary plus an uncapped commission scheme.

• 100% Inbound Leads: No cold calling! You only speak with warm leads who have already registered for a trial and know our product.

• Flexibility & Workation: We work with hybrid flexibility in our Berlin office and offer up to 3 months of workation per year within the EU.

• Time to Recharge: 27 vacation days, plus one extra day for each year of tenure (up to 32).

• Learning & Growth: Mentorship program, German classes, product deep-dives, continuous sales coaching, and clear pathways for growth.

• Wellbeing & Fun: Team events, a dog-friendly office, social clubs, mental health support, and a Wellhub (Gympass) contribution.

• Diversity: Our company language is English, our sales team features a 50-50 diversity ratio, and our wider team represents over 28 nationalities.

1. 30–45 minute call with our Recruiter, to discuss your motivation and background.

2. 45-minute interview with your future Hiring Manager, focusing on your sales skills, tech competencies, and pipeline management (includes a brief demonstration of skills).
   
   

3. 30-minute culture fit call with your future team members or stakeholders to ensure mutual alignment.